Warranty policy

1. Warranty Coverage

Our products are covered by a warranty against manufacturing defects for a period of [specify duration, e.g., 12 months, 2 years] from the date of purchase. This warranty applies to the original purchaser and cannot be transferred.

2. What is Covered

The warranty covers:

  • Defects in Materials and Workmanship: Any defects due to manufacturing errors or poor materials.
  • Performance Issues: Problems affecting the normal operation of the product under proper usage.

3. What is Not Covered

The warranty does not cover:

  • Damage from Improper Use: Any issues resulting from misuse, abuse, or incorrect installation.
  • Wear and Tear: Normal wear and tear, aging, or cosmetic damage that does not affect product functionality.
  • Unauthorized Repairs or Modifications: Any damage or issues caused by repairs or modifications not performed or approved by our authorized service centers.

4. Warranty Claim Process

To file a warranty claim:

  • Contact Customer Service: Reach out to us at [Contact Email/Phone Number] with your proof of purchase, product details, and a description of the issue.
  • Product Assessment: We may request additional information or ask you to send the product to our service center for evaluation.
  • Repair or Replacement: If the product qualifies under the warranty, we will repair or replace it at no additional cost to you.

5. Shipping Costs

  • Within Warranty Period: We will cover the shipping costs for repairs or replacements within the warranty period.
  • Out of Warranty: After the warranty period expires, the customer will be responsible for any shipping and repair costs.

6. Warranty Limitations

This warranty is limited to repair or replacement of the product. We are not liable for any indirect damages or loss caused by the failure of the product.

7. Extended Warranty

An extended warranty may be available for purchase. Please contact our team for more information.

8. Contact Us

For questions about this warranty policy, please contact:

[Your Company Name]
[Address]
[Phone Number]
[Email Address]